my role

Sole UX and product designer responsible for defining early admin interfaces, workflows, and interaction patterns while collaborating with engineering to align concepts with technical feasibility.

impact

Established foundational admin UI concepts that shaped the direction of Popmenu’s restaurant management experience and provided early clarity for subsequent product development cycles.

challenge

When I joined Popmenu, the admin experience lacked structure and clarity. Restaurants needed a way to easily manage menus, updates, and content without heavy training or technical expertise. Existing backend tools were either ad hoc or overly complex, resulting in operational friction and frequent confusion among users. The goal was to design intuitive admin screens that balanced flexibility with usability for busy restaurant operators.

approach

I began by identifying the core tasks restaurant operators performed daily, such as updating menu items, managing categories, and publishing changes. Through interviews with internal stakeholders and early customers, I mapped common workflows and pain points. Using this insight, I created low- to mid-fidelity screens to iterate quickly on layout, hierarchy, and interaction patterns. I worked closely with engineers to ensure concepts were technically achievable and aligned with backend capabilities.

key insights

  • Simplicity and scannability were more important than feature breadth for admin workflows.
  • Operators preferred visible cues and confirmations during menu changes to reduce errors.
  • Grouping related actions (e.g., item edits, price changes) reduced cognitive load.
  • Inline feedback and status indicators boosted confidence in the result of user actions.
  • Early admin tools needed to support a wide range of technical skill levels.

outcome

The resulting admin concepts became the basis for Popmenu’s early operational UI, offering restaurant teams a more intuitive way to manage menus and content. These early screens helped create a shared understanding among product, design, and engineering of how the admin experience should function. Many core patterns established here persisted into later product iterations as the platform scaled.

reflection

Working on these core admin screens reinforced that usable workflows often matter more than flashy interfaces, especially in complex, everyday tools. Prioritizing clarity and task efficiency helped reduce operational friction and laid the groundwork for future admin enhancements. If developed further, the next step would be usability testing with a broader range of restaurant users to validate edge cases and refine micro-interactions.

Initial screen exploring key restaurant management tasks in a centralized view.

Concept for editing menu items with clear labeling and inline feedback.

First concept for a revised Print Center, which would allow users to visually lay out their print menus using data from their system.

Concept for a communication queue where campaigns of any type can be added to the schedule, edited, and viewed all in one place.

First Concept for a Visual Email Template builder, with drag and drop sections

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